Cookie Policy
Last updated: January 1, 2026
This Cookie Policy explains how NeuralDesk.io uses cookies and similar tracking technologies on our website and platform. By continuing to use our services, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They enable websites to remember your preferences, maintain session state, and collect analytics data. Cookies can be “persistent” (remaining until deleted or expired) or “session” (deleted when you close your browser).
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features like security, account authentication, and session management. You cannot opt out of these cookies as they are required for the platform to operate.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous usage information. We use this data to improve our platform and user experience. Analytics providers include Google Analytics.
Functional Cookies
These cookies remember your preferences and settings, such as language preferences, theme settings, and form data, to provide a more personalized experience.
Marketing & Targeting Cookies
These cookies track your browsing behavior across websites to deliver relevant advertisements and measure campaign effectiveness. You can opt out of marketing cookies through our cookie consent manager.
3. Third-Party Cookies
We may allow third-party service providers to set cookies on our platform for the following purposes:
- Google Analytics — website traffic analytics
- Intercom — customer support chat
- Stripe — payment processing
- HubSpot — CRM and marketing automation
- LinkedIn Insight — conversion tracking
These third parties have their own privacy policies governing cookie usage.
4. How to Control Cookies
You can control and manage cookies in several ways:
- Cookie Banner: Use our cookie consent manager to select which categories of cookies you accept
- Browser Settings: Most browsers allow you to view, delete, and block cookies in settings
- Opt-Out Tools: Use tools like Google Analytics Opt-out and Network Advertising Initiative opt-out
Please note that blocking certain cookies may impact website functionality.
5. Cookie Retention Periods
- Session cookies: Deleted when browser is closed
- Authentication cookies: Up to 30 days
- Analytics cookies: Up to 24 months
- Marketing cookies: Up to 12 months
- Preference cookies: Up to 12 months
6. Changes to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable law. Material changes will be communicated via the cookie consent banner on our platform.
7. Contact
For questions about our use of cookies: privacy@neuraldesk.io